Admin and Secretarial Courses Online
Our Admin, PA, and Secretarial course is designed to equip you with the essential skills needed to excel in any administrative role. This admin and secretarial course online covers a wide range of topics to ensure you’re prepared for the demands of the modern office environment. You’ll start with the fundamentals like Calendar Management and learn how to write professional Letters, Faxes, and Emails in a business setting.
As you progress, you’ll master important skills such as Telephone Etiquette, Making Travel Arrangements, and Invoicing. Time management is crucial, so we provide guidance on Time Management and Efficient Filing techniques. Additionally, you’ll enhance your ability to manage Customer Care and Deal with Complaints effectively.
Other key modules include Typing and Word Processing, an overview of Microsoft Outlook and Excel, and how to Organise Meetings and improve your Communication Skills. Whether you’re planning ahead, proofreading, or presenting information, this course will give you the confidence and skills needed to thrive as an administrative professional.
By the end of this course, you’ll be ready to handle the responsibilities of an admin, PA, or secretarial role with ease and efficiency.
What You Will Learn:
- Valuable skills that will help in any administrative position
- How to use Microsoft Outlook and Excel
- How to communicate with senior staff
- How to communicate with customers and clients in a professional manner
- How to manage your time and keep organised in your job
Course Modules/Lessons
- Module 01: Introduction and Calendar Management
- Module 02: Writing Letters, Faxes and Emails in a Business Setting
- Module 03: Telephone Skills and Building Your Self-confidence
- Module 04: Making Travel Arrangements and Invoicing
- Module 05: Time Management and Efficient Filing
- Module 06: Customer Care and Dealing with Complaints
- Module 07: Planning Ahead, Presenting and Proofreading
- Module 08: Typing and Word Processing
- Module 09: A Quick Look at Microsoft Outlook and Excel
- Module 10: Organising Meetings and Effective Communication
Estimated course learning time: 9 hours
Benefits of Taking This Course:
- Gain significant abilities that are alluring to managers
- Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably
- Find out about all that a PA or secretarial occupation involves
- Figure out how to direct business on the web, on the phone and face to face
- Improve your trust in the working environment to empower you to improve as a representative
How long will I have access to the course material?
Typically, you will have access to the course material for Life-time except for a few that have one year access validity. Please refer to the course description or contact us for more information.
Will I receive a certificate upon completion of the course?
Yes, upon completion of the course, you will receive a certificate of completion. The certificate will indicate that you have successfully completed the course.
Are there any requirements to take the course?
There are no formal requirements for taking our courses.Any interested individual can take them
Is there a time limit for completing the course?
Typically, there is no time limit for completing the course. All our courses are completely self-paced allowing you to study at your own pace.
Is there a test at the end of the course?
Yes you need to take a simple assessment at the end of the course to avail the completion certificate
What happens if I fail the test?
We can reset the test any number of times you want.
Is there a sample Certificate to preview?
Below screenshot for reference
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