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Admin, PA and Secretarial

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Short description

SELF-PACED; LIFE-TIME ACCESS; 14DAYS MONEY BACK GUARANTEE An email will be sent to you with Course login instructions after the purchase
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This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.


What You Will Learn:

  • Valuable skills that will help in any administrative position
  • How to use Microsoft Outlook and Excel
  • How to communicate with senior staff
  • How to communicate with customers and clients in a professional manner
  • How to manage your time and keep organised in your job


Benefits of Taking This Course:

  • Gain significant abilities that are alluring to managers
  • Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably
  • Find out about all that a PA or secretarial occupation involves
  • Figure out how to direct business on the web, on the phone and face to face
  • Improve your trust in the working environment to empower you to improve as a representative


Video Review Executive Assistant Tools & Tips for Organisational Perfection


Course Modules/Lessons

  • Module 01: Introduction and Calendar Management
  • Module 02: Writing Letters, Faxes and Emails in a Business Setting
  • Module 03: Telephone Skills and Building Your Self-confidence
  • Module 04: Making Travel Arrangements and Invoicing
  • Module 05: Time Management and Efficient Filing
  • Module 06: Customer Care and Dealing with Complaints
  • Module 07: Planning Ahead, Presenting and Proofreading
  • Module 08: Typing and Word Processing
  • Module 09: A Quick Look at Microsoft Outlook and Excel
  • Module 10: Organising Meetings and Effective Communication

Estimated course learning time: 9 hours