Customer Services Level 3
Regular price £300.00 Sale price £150.00
Customer Relationship Management
Customer Care
Dealing with Customer Complaints
Managing and Improving Customer Service Process
Consumer Rights Awareness
Caring for Your Customers’ Needs
Customer Retention
Rescuing Difficult Customers
Electronic Customer Service
Face to Face Customer Service
Meeting and Greeting Customers
Is the Customer Always Right
Identifying and Exceeding Customer Expectations
Helpdesk Support Analyst
Customer Service in Fashion Shops